Skip to content
Hackles & Co

About Hackles & Co

Staff / Services / Support

Business support,
built from real experience.

Hackles & Co combines recruitment knowledge, operational understanding and access to wider business support.

Start an Enquiry Meet Rob and Laura
The Hackles & Co office, prepared for the working day
Hackles & CoA practical starting point when the route is not yet clear.

Why Hackles exists

Businesses rarely begin with a neat category.

They begin with a vacancy, a practical pressure point, an online presence that no longer reflects the work, or a wider commercial need with no obvious route forward.

Hackles exists to make that first conversation useful. The requirement is clarified, the delivery responsibility is identified and the immediate action is stated plainly.

Start
A straightforward place to explain the requirement
Route
Recruitment, Business Essentials or Business Solutions
Delivery
Direct work and specialist involvement kept transparent

Who leads the business

Two people. Complementary experience. Shared responsibility.

Rob Hackles and Laura Moore bring more than 25 years of combined experience across recruitment, client relationships, operations and business support.

Rob Hackles in a working office environment

01 / Recruitment and client relationships

Rob Hackles

Rob works directly with businesses to understand staffing pressure, commercial context and what a successful appointment needs to achieve. His recruitment background shapes focused client conversations, candidate suitability and a discipline of never recommending more than the requirement needs.

  • Recruitment requirements and candidate sourcing
  • Client relationships and clear commercial conversations
  • Keeping the requirement connected to the real business need
Laura Moore in a professional business setting

02 / Operations and client support

Laura Moore

Laura gives enquiries, communication and next actions a clear operational structure. Her experience across recruitment operations, client support and candidate communication keeps the practical detail organised and makes responsibility visible.

  • Operational coordination and practical follow-through
  • Client and candidate communication
  • Clear handling of requirements, actions and next steps

The Hackles model

Staff, Services and Support are connected business needs.

The three parts are not a collection of unrelated offers. They reflect the different pressures that appear while a business is recruiting, presenting itself and managing day-to-day requirements.

01

Staff

Recruitment and candidate support, from understanding the role to keeping the appointment process moving.

Find People
02

Services

Business Essentials reviews customer-facing presentation and practical business needs, then turns the priorities into direct improvement and defined support.

Explore Business Essentials
03

Support

Business Solutions keeps professional, operational and technical partner routes together under one umbrella when specialist delivery is needed.

Explore Business Solutions

How Hackles works

A clear sequence, whatever the starting point.

The same discipline applies across recruitment, direct business support and specialist routes.

  1. 01Start with the need

    Explain the pressure point or outcome in ordinary terms.

  2. 02Understand the situation

    Relevant context, urgency and practical constraints are clarified.

  3. 03Confirm the route

    The requirement is placed with recruitment, Business Essentials or Business Solutions.

  4. 04Move the work forward

    Hackles leads directly or coordinates the appropriate specialist involvement.

  5. 05Keep the next step clear

    Ownership, communication and immediate actions remain visible.

Transparent delivery

Clear about who does the work.

Direct support

Led or handled by Hackles.

Recruitment activity, the Business Essentials review and agreed customer-facing or practical improvement work are led directly where appropriate.

You know what Hackles owns.

Specialist routes

Delivered by the appropriate specialist.

When a requirement needs a particular professional, operational or technical discipline, Hackles clarifies the need and coordinates the suitable route.

You know when someone else delivers.

What people can expect

Professional conversations without unnecessary ceremony.

Clear questions, honest boundaries and a practical next step matter more than vague promises.

For businesses

  • A practical first conversation
  • Questions grounded in the actual requirement
  • Honest boundaries around delivery
  • Clear communication and appropriate routes
  • A stated next step

For candidates

  • Clear role conversations
  • Respect for time and circumstances
  • Honest communication
  • Practical guidance where appropriate
  • Proper follow-through

Built on real experience

25+

Years of combined experience across recruitment, relationships, operations and business support.

Recruitment knowledge / Operational understanding / Practical follow-through

Company
Hackles & Co Business Solutions Ltd
Registered
Company number 17331210
Data protection
ICO registration ZC195115
Contact
contact@hackles.co.uk
Delivery clarity
Direct support and specialist routes clearly separated

Choose a direction

Recruitment, a visual audit or specialist business support.

Select the closest fit. Hackles will confirm how the enquiry should progress and who is responsible for delivery.

Start an Enquiry Find People Find Solutions