Use the site lawfully and sensibly. The content is general information, not professional advice, so talk to us before acting on it. Our materials belong to us. We aim to keep the site working but cannot promise it will never have a hiccup. Your information is handled under our Privacy Policy, and when you engage our services, our Terms of Business take over.
Introduction
These Website Terms of Use apply to your use of the Hackles & Co website. By using the site, you agree to them.
They are different from our Terms of Business. These terms cover browsing the website, using its forms and reading its content. The Terms of Business apply separately when a client engages Hackles & Co for services, and are provided as part of every engagement.
If you do not agree with these terms, please do not use the website, though we would rather you got in touch and told us what bothered you, because that is usually fixable.
Who We Are
Hackles & Co helps small and growing businesses get practical business needs sorted through one clear route. We provide recruitment and staffing support, Business Presence Reviews and Business Essentials Reviews directly, and we help arrange specialist support, including utilities, business insurance, HR, compliance, payroll-style support, PA and admin support, vehicle security and specialist commercial services, through third-party providers. This website is operated by Hackles & Co.
Using This Website
The website is provided for legitimate business and personal use. By using it, you agree to a few common-sense rules:
- Lawful use only. Use the site only for lawful purposes and in ways that do not infringe anyone's rights.
- No misuse. Do not use the site in ways that could damage it, overload it or impair its availability for others.
- No interference with security. Do not attempt to gain unauthorised access to the site, its systems, or any connected servers or data, and do not test, probe or attempt to bypass its security.
- Honest form submissions. Do not submit false or misleading information through our forms, or submissions on behalf of people who have not agreed to be contacted.
If misuse occurs, we may restrict access to the site and, where appropriate, report unlawful activity to the relevant authorities.
Website Content
The content on this website is provided for general information about Hackles & Co and the kind of support we offer. We update it as the business evolves, and content may be added, changed or removed at any time.
We take care over what we publish, but we cannot promise that everything on the site is complete, current or free of errors at every moment. If you are weighing a business decision on something you read here, speak to us directly first, a quick conversation will confirm the current position and what it means for your situation.
No Professional Advice
Nothing on this website is financial advice, legal advice, tax advice, insurance advice or any other form of regulated advice. The content describes our services and shares general information. Where your situation calls for regulated advice, it should come from an appropriately qualified and authorised professional, and helping arrange the route to one is something we are glad to do.
Services Mentioned on the Website
The website describes two kinds of support. Some services we deliver directly: recruitment and staffing support, Business Presence Reviews and Business Essentials Reviews. For specialist needs, we may help arrange support through third-party providers, making the introduction and coordinating the process.
Where a third-party provider is involved, your agreement for their service is with the provider, on the provider's own terms, and the provider remains responsible for their own services. Descriptions of specialist support on this website explain what we can help arrange; they are not promises about what any provider will deliver or charge. Engaging any service from us is subject to our Terms of Business, agreed before work begins.
Enquiry Forms
Our website includes forms for getting in touch. A few things worth knowing when you use them:
- Submitting a form does not make you a client. A client relationship begins only when an engagement is agreed under our Terms of Business. The form simply starts the conversation.
- We aim to respond promptly. We may respond by email or phone, using the details you provide, to discuss your enquiry.
- Please keep it accurate. The information you submit should be accurate and yours to share.
- Your information is protected. Anything submitted through our forms is handled in line with our Privacy Policy.
Candidate Submissions
If you submit your details to us as a candidate through the website, the same care applies as everywhere else in our recruitment work:
- Your information is handled under our Privacy Policy, which explains what we hold, why, and for how long.
- Your details are never sent to an employer without your permission for a specific role. No exceptions.
- Submitting your details starts a conversation, not a guarantee. Registering with us does not promise work, interviews or placement; it means we will consider you honestly for roles that fit.
Intellectual Property
The content of this website, including text, branding, the Hackles & Co name and logo, page layouts, documents, images and downloadable materials, belongs to Hackles & Co or its licensors.
You are welcome to view the site and to download or print materials for your own personal or business reference. Beyond that, please do not copy, republish, redistribute, sell or otherwise reuse our content or branding without our written permission. If you would like to use something, ask us, we are approachable about reasonable requests.
Links to Other Websites
The website may contain links to third-party websites, including those of specialist providers and partners. These links are provided for convenience. Hackles & Co is not responsible for the content, accuracy or practices of external websites, and a link is not an endorsement of everything a site contains. When you visit another website, its own terms and privacy policy apply, and we encourage you to read them.
Availability of the Website
We aim to keep the website available and working well, and we look after it accordingly. That said, no website can promise uninterrupted access: maintenance, updates and technical issues happen. We may update, suspend or change the site, or any part of it, at any time without notice. We are not liable for the site being unavailable at any particular time, though if something is broken, we would genuinely like to know so we can fix it.
Limitation of Liability
We want to be fair and clear about where responsibility sits when you use this website:
- The website and its content are provided for general information. We are not liable for losses arising from reliance on website content alone, which is why Section 04 asks you to speak to us before acting on it.
- We are not liable for indirect or consequential losses, such as loss of profit, business or opportunity, arising from use of, or inability to use, the website.
- We are not responsible for third-party websites we link to, or for services delivered by third-party providers, as set out in Sections 06 and 10.
- Nothing in these terms limits or excludes any liability that cannot lawfully be limited or excluded, including liability for death or personal injury caused by negligence, or for fraud.
Where services are engaged from us, liability is governed by our Terms of Business rather than this section.
Viruses and Security
We take reasonable steps to keep the website secure and free from harmful code, and the platform behind it is maintained with that in mind. However, no website can promise to be entirely free of viruses or vulnerabilities, so you should use your own protections too: up-to-date browsers, security software and sensible caution, as you would anywhere online.
In turn, you agree not to misuse the site: no introducing viruses or harmful material, no unauthorised access attempts, and no interference with how the site works. Misuse of this kind may be a criminal offence under UK law, and we will report it where appropriate.
Privacy and Cookies
How we handle personal information collected through the website is explained in our Privacy Policy, and how the site uses cookies is explained in our Cookie Policy. Both are available on the website, and both are written to be read. These Website Terms of Use work alongside them; if you are looking for your data rights or cookie choices, those two documents are where to find them.
Changes to These Terms
We may update these terms from time to time, for example when the website changes or legal requirements move. The current version is always the one published on the website, with its version number and date shown in Section 18. By continuing to use the site after changes are published, you accept the updated terms.
Governing Law
These Website Terms of Use are governed by the law of England and Wales, and any dispute relating to them or to use of the website is subject to the jurisdiction of the courts of England and Wales.
Contact Us
Questions about these terms, or anything on the website, can be directed to:
Version Control
| Version | Date | Changes |
|---|---|---|
| 1.0 | June 2026 | First issue |